Contact us
Write to us at support@sahinumber.com. We read every message and reply within [FOUNDER: response time, e.g. 2 working days].
Before you write
Lost your report? You don't need to contact us. Go to Recover my report and enter the same inputs with your payment ID. We can't send your report by email, because we don't keep a copy of it.
Want a refund? Use the "Request refund" button on your report within 7 days. It's quicker than email. See the Refund and Cancellation Policy.
A question about how something is worked out? How it works and the FAQ may already have the answer.
Please don't send personal details
You don't need to send us your date of birth, your numbers or your name. If you need help with an order, the order ID or payment ID is enough. Messages you send are used only to answer you, and are deleted 90 days after your question is resolved.
Grievance officer
If you have a complaint about our service or about how we handle data, you can contact our grievance officer:
- Name: [GRIEVANCE OFFICER NAME]
- Email: [GRIEVANCE EMAIL, e.g. support@sahinumber.com]
- Address: [POSTAL ADDRESS]
We acknowledge grievances within [FOUNDER: e.g. 24 hours] and aim to resolve them within [FOUNDER: e.g. 15 days].
Business details
[BUSINESS NAME], [sole proprietorship], [CITY, STATE], India. [GSTIN: FOUNDER TO FILL, if registered]